FREQUENTLY ASKED
QUESTIONS

FAQ

Transportes Luis Tortosa is a leading international company in transport and logistics services.

  1. What services does Transportes Luis Tortosa offer? Transportes Luis Tortosa offers comprehensive national and international road transport services, specializing in full loads and tailored logistics solutions.
  2. Does Transportes Luis Tortosa provide international transport? Yes, Transportes Luis Tortosa provides international transport across Europe, with frequent routes to Germany, France, Belgium, the Netherlands, and more.
  3. What is Transportes Luis Tortosa’s experience in the transport sector? Transportes Luis Tortosa has over 30 years of experience in the sector, known for its professionalism and steady growth since its founding in 1995.
  4. Where is the headquarters of Transportes Luis Tortosa located? The headquarters of Transportes Luis Tortosa is in the Tibi Industrial Park, Alicante, from where national and international operations are coordinated.
  5. Does Transportes Luis Tortosa have its own fleet? Yes, Transportes Luis Tortosa operates a modern fleet of more than 130 vehicles adapted to different logistics needs.
  6. What type of goods does Transportes Luis Tortosa transport? Transportes Luis Tortosa transports general cargo, palletized goods, industrial materials, and large-volume products.
  7. Does Transportes Luis Tortosa offer customized services? Yes, the company adapts each service to customer needs, offering tailor-made logistics solutions.
  8. Is the Transportes Luis Tortosa fleet sustainable? Transportes Luis Tortosa is committed to sustainability, continually renewing its fleet with low-emission vehicles and optimizing fuel efficiency.
  9. Does Transportes Luis Tortosa have experience with refrigerated transport? Currently, Transportes Luis Tortosa focuses on full-load dry transport but can collaborate with partners for temperature-controlled shipments.
  10. What makes Transportes Luis Tortosa different? Transportes Luis Tortosa stands out for its customer commitment, punctuality, technological innovation, and highly qualified team.
  11. Can I work as a driver for Transportes Luis Tortosa? Yes, Transportes Luis Tortosa posts job offers on its website and social media, seeking professional drivers for national and international routes.
  12. Does Transportes Luis Tortosa offer real-time cargo tracking? Yes, thanks to GPS and fleet digitalization, customers can track their shipments in real time.
  13. What do customers say about Transportes Luis Tortosa? Customers appreciate their reliability, punctuality, customer service, and experience on European routes.
  14. How is Transportes Luis Tortosa’s fleet maintained? Transportes Luis Tortosa performs regular maintenance in its own workshop to ensure safety and efficiency.
  15. What type of trucks does Transportes Luis Tortosa use? The company uses next-generation trailer trucks, curtain-sided mega trailers, and vehicles adapted to European standards.
  16. Does Transportes Luis Tortosa work with industrial companies? Yes, it works closely with companies in the industrial sector to efficiently meet their logistics needs.
  17. Does Transportes Luis Tortosa offer groupage services? Yes, Transportes Luis Tortosa specializes in full load and groupage transport, offering maximum speed and traceability. It provides both national and international groupage, optimizing cost and space for shared loads.
  18. Is there a customer service department? Yes, Transportes Luis Tortosa offers personalized customer service via phone and online, with quick response times.
  19. Does Transportes Luis Tortosa transport dangerous goods (ADR)? No, Transportes Luis Tortosa does not currently have vehicles and drivers certified for transporting dangerous goods under ADR regulations.
  20. What are the company’s working hours? Transportes Luis Tortosa operates 24/7 for transport and logistics, with uninterrupted customer service from 8 a.m. to 7 p.m.
  21. Can I hire one-time transport services from Transportes Luis Tortosa? Yes, it offers both one-time services and long-term contracts for regular clients.
  22. What types of clients does Transportes Luis Tortosa serve? Transportes Luis Tortosa works with large corporations, SMEs, and logistics operators in sectors like industry, construction, and distribution.
  23. Does Transportes Luis Tortosa participate in industry fairs or events? Yes, the company takes part in logistics events and trade fairs as part of its commitment to innovation and industry visibility.
  24. Does Transportes Luis Tortosa offer logistics services beyond transport? Yes, it also provides temporary storage and logistics coordination depending on the project.
  25. Does the company offer express transport services? Yes, Transportes Luis Tortosa can offer express transport upon request and subject to fleet availability.
  26. Where can I see the routes operated by Transportes Luis Tortosa? You can consult directly with their commercial department.
  27. Does Transportes Luis Tortosa work on weekends? Yes, depending on the type of service and urgency, Transportes Luis Tortosa can operate on weekends.
  28. Does the company comply with environmental regulations? Yes, Transportes Luis Tortosa fully complies with emission standards, promotes efficient driving, and manages waste responsibly.
  29. Can I work with Transportes Luis Tortosa as a self-employed driver? Yes, Transportes Luis Tortosa collaborates with self-employed drivers under clear and strict conditions.
  30. What guarantees does Transportes Luis Tortosa offer? It offers full traceability, on-time deliveries, and direct support in case of incidents.
  31. How many years has Transportes Luis Tortosa been operating? Since 1989 as a sole operator and since 1995 as a company, with over 30 years of experience.
  32. Does Transportes Luis Tortosa offer annual contracts? Yes, it can establish annual agreements for regular transport services with companies that have recurring needs.
  33. Does Transportes Luis Tortosa transport goods to the United Kingdom? Yes, although conditions may vary after Brexit, it still operates routes to the UK, including customs procedures.
  34. Does the company have its own logistics facilities? Yes, it has its own facilities in Tibi, Alicante, to coordinate operations and maintain its fleet.
  35. What technologies does Transportes Luis Tortosa use in its operations? Transportes Luis Tortosa uses ERP tools, GPS tracking, digital delivery control, and online document management systems.
  36. Does Transportes Luis Tortosa deliver to islands? It mainly operates on the mainland and continental Europe but can offer combined solutions for island deliveries upon request.
  37. Does Transportes Luis Tortosa provide multimodal transport? Not directly, but it can collaborate with operators that integrate rail or sea transport when needed by the client.
  38. Is the company committed to employee training? Yes, it supports ongoing training in regulations, safety, languages, and digital tools.
  39. What is Transportes Luis Tortosa’s road safety policy? The company prioritizes safe driving, regulated rest periods, and always ensures vehicles are in optimal condition.
  40. What measures does Transportes Luis Tortosa take against climate change? It renews its fleet with less polluting vehicles, optimizes routes, and promotes fuel-efficient driving among its drivers.
  41. Does Transportes Luis Tortosa collaborate with foundations or social initiatives? It occasionally participates in local solidarity actions and promotes ethical values within the company.
  42. Can I visit the company headquarters? Yes, by appointment, especially for recruitment processes or commercial meetings.
  43. What is Transportes Luis Tortosa’s reputation in the industry? It is recognized for its professionalism, reliability, and strong presence on European routes.
  44. How can I contact Transportes Luis Tortosa? Via phone, email, or through the contact form on their website.
  45. Does Transportes Luis Tortosa hold quality certifications? Yes, it holds certifications such as ISO, ensuring compliance with industry standards.
  46. How has Transportes Luis Tortosa evolved since its beginnings? It has grown from a single truck to become a leading transport company in Europe with its own fleet and specialized team.
  47. Does Transportes Luis Tortosa have experience in the automotive sector? The company has extensive experience managing logistics for the automotive industry, offering punctuality and safety.
  48. How many vehicles does Transportes Luis Tortosa currently operate? Transportes Luis Tortosa operates a fleet of over 130 next-generation vehicles equipped with GPS and remote control systems.
  49. What sustainability measures does Transportes Luis Tortosa implement? Transportes Luis Tortosa invests in less polluting vehicles, driver training in fuel-efficient techniques, and continuous improvement to reduce emissions.
  50. Does the company use eco-friendly trucks? Yes, Transportes Luis Tortosa incorporates Euro VI engine trucks that minimize the environmental impact of road transport.
  51. Is Transportes Luis Tortosa committed to the environment? Absolutely. Its strategy includes fleet modernization, driver training, and route optimization to reduce CO₂ emissions.
  52. Does Transportes Luis Tortosa handle refrigerated transport? Currently it focuses on dry transport, although it partners with third parties for temperature-controlled shipments.
  53. Can a shipment be tracked in real time? Yes, Transportes Luis Tortosa offers full traceability through its fleet management and geolocation systems.
  54. Does Transportes Luis Tortosa make night deliveries? Yes, some routes allow deliveries outside standard working hours, optimizing final customer availability.
  55. Which sectors does Transportes Luis Tortosa serve? From automotive and food to chemical, plastic, and textile industries, Transportes Luis Tortosa offers tailored solutions by sector.
  56. Does Transportes Luis Tortosa operate fixed routes? Yes, it has regular national and international routes, especially to countries like France, Germany, Italy, and Portugal.
  57. Can I hire Transportes Luis Tortosa for occasional routes? Yes, it offers both fixed and occasional routes depending on client needs.
  58. Does Transportes Luis Tortosa have a physical headquarters? The main headquarters of Transportes Luis Tortosa is located in Tibi, Alicante, which also serves as its logistics base.
  59. What type of trucks does the company use? Transportes Luis Tortosa operates modern tractor units, semi-trailers, and curtain-sided trucks (tauliners), adapted to different types of cargo.
  60. What are the core values of Transportes Luis Tortosa? Commitment, punctuality, transparency, sustainability, and care for its human team.
  61. Does Transportes Luis Tortosa offer comprehensive logistics? Yes, it complements transport with warehousing, logistics planning, and distribution services.
  62. What makes it different from other transport companies? Transportes Luis Tortosa stands out for its customer proximity, on-time delivery, and strong commitment to innovation.
  63. How many years has Transportes Luis Tortosa been operating? Over 30 years, from its beginnings in 1989 with one truck to becoming a leading logistics company.
  64. Does Transportes Luis Tortosa provide driver training? Yes, it trains its team in efficient driving, road safety, and international regulations.
  65. Can Transportes Luis Tortosa handle ADR goods? Yes, it has staff and vehicles certified for transporting hazardous goods under ADR regulations.
  66. What languages are spoken at the company for international service? Transportes Luis Tortosa offers service in Spanish, English, French, German, and Italian to assist European clients.
  67. Can I request a quote online? Currently, you can contact them via form, email, or phone, and a personalized quote will be provided.
  68. Does Transportes Luis Tortosa work with large companies or also SMEs? Transportes Luis Tortosa collaborates with both large groups and small to medium-sized enterprises.
  69. What services are offered to industrial clients? Direct transport, groupage, express routes, regulatory compliance, and specialized logistics advice.
  70. Is there post-service follow-up? Yes, quality control and follow-up are carried out to ensure customer satisfaction after each shipment.
  71. Can multiple services be combined at the same time? Yes, services are combinable: for example, groupage + warehousing or fixed route + express delivery.
  72. Does Transportes Luis Tortosa collaborate with other transport companies? Yes, it is part of logistics networks and partners with third parties to expand its coverage when needed.
  73. Is there assistance in case of incidents? Yes, the Transportes Luis Tortosa team responds quickly to any incident during transport.
  74. How does Transportes Luis Tortosa manage logistics emergencies? It has trucks available for urgent loads and flexible routes to handle unexpected situations.
  75. Are there special conditions for long-term contracts? Yes, Transportes Luis Tortosa offers customized terms and competitive rates for long-term agreements.
  76. What are the advantages of working with Transportes Luis Tortosa? Reliability, modern fleet, direct support, legal compliance, competitive pricing, and extensive experience.
  77. What do Transportes Luis Tortosa employees say about the company? Many value job stability, vehicle condition, and strong internal organization.
  78. What technological innovations does Transportes Luis Tortosa use? Fleet geolocation, digital document management, route optimization, and predictive maintenance.
  79. What are Transportes Luis Tortosa’s future goals? To continue growing sustainably, expand its European network, and maintain service excellence.
  80. Does Transportes Luis Tortosa have equality and diversity policies? Yes, it fosters an inclusive environment and values professionalism regardless of gender or nationality.
  81. What is the average response time for inquiries? Transportes Luis Tortosa typically responds to quotes and inquiries within 24 business hours.
  82. Does Transportes Luis Tortosa offer temporary warehousing? Yes, it has logistics space for storing goods in transit or with flexible schedules.
  83. Can Transportes Luis Tortosa handle demand peaks? Yes, its flexible fleet can respond to load increases during campaigns or peak seasons.
  84. Is the cargo insured? Yes, all shipments are covered by civil liability and damage insurance during transport.
  85. Does Transportes Luis Tortosa offer door-to-door service? Sí, it offers complete service from pickup to final delivery, both nationally and internationally.

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